Services

 

DIGITAL PURPLE members can be considered as an extension of Retailers, Software editors or Service providers’ teams.

Our mission is to provide flexible resource to the specific business of Retail, with a double expertise in IT and Fashion Operations.

Business process & Organization Audit

To optimize your process, you need first to get a clear statement of your situation with key figures and trends. With the classical SWOT analysis (Strengths, Weaknesses, Opportunities and Threats ), you will make decision that will help your teams to be more efficient.

How do you handle lost sales, stock takes, replenishments, after sales services, multi-channel distribution, customers satisfaction survey, ..?

From the 3 main axes Items, Customers and Suppliers, you can get savings.

System recommandations

Either form an audit, a clear need already identified or a will from the board of your company, a new system may be required to develop a new market, save time, money and leverage customer satisfaction as well as employee efficiency and comfort.

Do you get the best from the Retail system world? Find the system which fits the best your company needs with the adequate system comparison grid.

International Project management

Once a project which involves system implementation or upgrade is decided, you need to organize the work with a mix of internal and external resources. Taking into account the budget, and the technical resources and constraints, a master planning should be built and followed up carefully.

Facing the complexity of international partners management, with time zone, cultural and expertise variation, the importance of a regular and close communication should not be underestimated as it is as one of the most critical key success factor.

Change Management & Training

Last but not least, when dealing with project within your organization which requires your staff knowledge extension or upgrade, the Training should be considered carefully and the appropriate tools and means should be delivered.

While during the life of a project a Change Management stream may be considered but not required, the Training final step is a must that will ensure the smooth Go Live of the new process or system implementation.